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Wireless in Jo'burg

Fri 25 Nov, 2005

The City of Johannesburg is saving millions of rands through the use of its own high-speed wireless telecommunication network, which connects more than 500 municipal buildings. So dramatic are the cost savings that the capital costs of establishing the network have been paid in just three months. Cost savings have meant that all 500 municipal buildings are now connected as opposed to just one-third previously. Connection speeds are significantly fa... Read more


Proudly affirmative

Fri 25 Nov, 2005

It may never have been his intention, but Sizwe Nxasana, the incoming CEO of First Rand Retail, could very well be employment equity and black economic empowerment’s (BEE) knight in shining black armour. Nxasana, better known for his seven-and-a-half-year stint as Telkom’s CEO, says he owes his rise as one of the country’s most influential executives to the two measures put in place after 1994 to redress the race-based economic divide. “I am a beneficia... Read more


Telkom customer satisfaction slumps

Sat 26 Nov, 2005

Fixed-line telecommunications company Telkom has a lot of catching up to do with mobile telephone services, according to market-research company Synovate's latest findings. "While all four of the participants in Synovate's South African Satisfaction (SAS) Index suffered a decrease in customer-satisfaction ratings, Telkom's showed the most marked decline," said spokesperson Jon Salters. The gap between the cellular service providers -- Vodacom, MTN an... Read more


'Telkom lags behind in telecoms industry'

Mon 28 Nov, 2005

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Fed-up client takes on Telkom

Mon 28 Nov, 2005

An irate customer has taken on telecommunications giant Telkom in a court battle that has exposed the widespread abuse of clip-on fraud. Callie Geel from the Bluff, and owner of Yellowstone Kitchens, is fighting the fixed line monopoly for R2 000 worth of disputed phone calls made on his home telephone line. Earlier this year Geel obtained a temporary order in the Durban High Court stopping Telkom from suspending his business line. It began when G... Read more


DataPro aims to ride technology boom wave

Mon 28 Nov, 2005

INTERNET company DataPro has been investing heavily in building up its voice and data services in anticipation of increased demand as the telecommunications market becomes more competitive. Results for the year to August show revenue of R97m, a net profit at R4,8m and headline earnings a share of 2,5c. The figures are not comparable with those of a year ago, when failed technology company Casey was negotiating its reverse-listing via the acquisitio... Read more


Satisfaction levels with SA’s telecoms groups in decline

Mon 28 Nov, 2005

CUSTOMERS of all four of the main telecommunications companies were less satisfied with the service that they got today compared with a year ago, according a satisfaction survey by Synovate. Telkom showed the most marked decline, with its customers more aggrieved at the quality of its services than they were back in 2001. Their growing displeasure means Telkom will face an expensive problem from its unhappy customers once they can switch to the long-aw... Read more


Broadband to double up - Goldstuck

Tue 29 Nov, 2005

Broadband Internet access, which finally made an impact on South Africa in 2005 with the first 147 000 users settling into high speed online lives, will almost double in usage in 2006 to 277 000 users. This is one of the key findings of “Broadband in South Africa 2005”, a new research report from World Wide Worx. “It's the kind of growth rate we saw in the early years of Internet take-up in South Africa, but it's still going to be a big disappointment f... Read more


Broadband use set to double in 2006

Mon 28 Nov, 2005

Johannesburg - The use of broadband internet access in South Africa is expected to almost double next year, a new research report from World Wide Worx shows. World Wide Worx said in a statement on Monday broadband access, which finally made an impact on South Africa in 2005 with the first 147 000 users settling into high speed online lives, will almost double in usage in 2006 to 277 000 users. "It's the kind of growth rate we saw in the early years... Read more


Telkom installs new system to improve customer response time

Tue 29 Nov, 2005

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Telkom's not so little mistake

Tue 29 Nov, 2005

Pretoria - "I might as well shut the doors of my business for the rest of the year, because according to Telkom, it has suddenly ceased to exist despite the fact that it has been in operation in Pretoria for more than 50 years." This is what an upset Johan du Toit from Handy Hardware and Locksmith in Menlopark had to say on Monday after his business was one of several that are not listed in the latest Pretoria telephone directory. The mistake-riddl... Read more



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